"mtc² ltd pinpointed what I wanted and put an event together that gave us an opportunity to clarify and focus our goals for the year ahead. With this period of quality time we were also able to gain insight into each other's personality and skills and ended the day with a clear plan of how we could progress."
HW, Warwickshire
The most successful businesses train and coach their staff; those that don't are in the bottom quartile when it comes to performance. It makes sense to invest and here at mtc² ltd we take training beyond the obvious. Why do you need what you want? How can that be accomplished? By digging that little bit deeper we can match our expertise to your need so that our training will really make a difference. Are you ready for the challenge?
The trainer said, "Here's a real example for you. Listen to this and picture the scene. Feel what you would have felt in that situation and then let me know what you think."
Geoff turned up at Paul and Barbara's home to measure for fitted wardrobes. It was a large order and would earn him good commission. Paul brought out a rough sketch of what they wanted. "Oh you don't need that," Geoff said, "I've done this lots of times. You may think you know what you want but you'll be surprised." And he started measuring.
Paul then said that they were looking for office furniture. "Oh, you've got a study? I like doing studies far better than bedrooms", said Geoff.
"Actually, it's my office," said Barbara. He turned his attention to her and raised his eyebrows. "So you've got a study?" "No," she replied, "I have an office."
"Okay", said Geoff and turned back to Paul, "Let's get things measured up."
The trainer then asked, "We can consider the obvious failings in this circumstance but to truly improve your techniques, what else can you tell me?"
"People will teach you how to sell them if you pay attention to the messages they send you."
Anon
Here's just a taste of training that we've facilitated. You can see what we've done and feel confident about our service.
Registered in England and Wales Company Number 6983529. Registered Office: Enterprise Centre, Station Parade, Eastbourne, East Sussex, BN21 1BD.
mtc² ltd is a member of The Federation of Small Businesses and the Eastbourne & District Chamber of Commerce.
